As a business, nothing is more critical than your server, computer, and network infrastructure running at optimal performance levels. When your infrastructure has an issue, you need to have to the capability of detecting the issues early before it can cause you any serious problem or even cause downtime. Pegas Technology Solutions’ technicians and engineers utilize many remote monitoring tools, like computer and network monitoring systems, secure remote sharing, secure shell, etc. Many of these issues that occur can bring your employee(s) productivity to a standstill, such as application issues, software errors, and support questions. Most detected issues can usually be solved remotely, saving you for costs of having a technician onsite. There are times when issues can’t be resolved remotely, like a hardware failure. When that does, we will dispatch a technician to your site.