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Should a Local Business Outsource IT To An IT Support Company
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Based on a report from Clutch, 80% of small businesses plan to outsource in 2021. Saving time and money plus working with experts are the top reasons for local companies to outsource. The global pandemic has changed the landscape of businesses worldwide, and IT Outsourcing has proven to be an ideal way to thrive in the new normal.

2020 has proven that things can change in an instant. It made us reconsider our strategies in the workplace due to mandatory lockdowns and social distancing. Local business owners had to shift to remote employment or outsourcing to survive. Adapting to the changes and being resilient amidst the situation is key to cope with the crisis.

Outsourcing trends are becoming more popular, especially in the IT sector. If you are still on the fence on whether or not to outsource your IT needs, here are the latest trends we can expect in 2021 and beyond.

IT Outsourcing Trends to Expect in 2021

Based on statistics from Technavio, the IT Outsourcing market is expected to reach $486.16B by 2024, which is a 5% growth between 2020 to 2024.

Companies across sectors have been upgrading their shift to digital, especially those in healthcare and telecom.

Shift to the Cloud

Cloud technologies are becoming extremely popular as more businesses shift to the cloud. Statista shows that 80% of companies worldwide leveraged cloud-based services, and the numbers are expected to rise in 2021. Organizations will continue to patronize Azure or AWS and hire experts who can transfer their existing platforms to the cloud. Companies that move to the cloud will have to upgrade their cybersecurity. Having a reliable partner to handle security can be done through outsourcing.

Adaptability is Key

At the onset of COVID-19, some companies scaled down their IT outsourcing but resumed a few months later. Some companies have never outsourced their IT and plan to do it in 2021. The impact of a global pandemic has taught local companies the importance of adapting quickly to the changes. Outsourcing IT provides the ability to scale up or down when the need arises.

Security Issues Addressed

Keeping our data secure is one of the priorities of every business. Data is a precious commodity in our times, and those that possess it have grown financially. Cybercriminals have been leveling up their game since the pandemic started focusing on businesses and government websites that are most vulnerable.

Hacking occurs every 40 seconds, and more than 70% of companies are unprepared for a cyber attack. A UN report shows a huge increase in malicious emails being sent all over the world. As companies move to tighten their software security, 50% rely on IT outsourcing partners to provide the security services that they need. If you think that your business is vulnerable to cyber attacks, tighten your security or hire an outsource partner to help you mitigate the loss of sensitive data.

Stiff Competition

As more clients are looking for IT Outsourcing companies, the competition among providers will be great for companies. Not all IT Outsourcing providers can provide the best services. Some are afraid of innovations, not flexible enough, and are not updated with the latest technologies.

As competition heats up in the IT services industry, shopping around will help you find better deals and acquire strong IT services partners.

Thinking About Hiring an MSP?

A Managed Service Provider like Pegas Technology Solutions offers IT services and expertise to small and medium enterprises through a subscription-based payment model. Local companies are reaping the benefits of outsourcing IT, and the trend continues to grow. The lower costs and access to world-class experts and equipment are reasons alone to join the fray.

Based on the growth of the IT outsourcing industry globally, the number of businesses choosing this approach is increasing exponentially. Even if you have an existing IT team handling your IT needs, going for a hybrid solution will benefit your company. Allowing your in-house IT team to focus on mission-critical tasks and leaving the routine jobs to an outsourced technician will be appreciated by your employees.

So what are you waiting for? Rebooting computers, installing software, fixing printers, and other simple tasks can be handled remotely by your MSP. No matter the size of your business or whether you have your own IT staff or not, hiring MSPs can be the best decision that you make for your local business.


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